Genuine riding gear — helmets, jackets, gloves & more

Returns Policy

Last updated: September 2026

1. Returns & Replacements Policy Overview

In the rare instance that your product is damaged on transit or has parts missing, simply drop us an email at contact@bikerstec.com with your order ID, name & telephone number along with an unboxing video of the package.

Our Shipments & Dispatch Team will connect with you to understand the issue better and provide you solutions for the same.

2. Mandatory Unboxing Video Requirement

Note: Time lapse, video edits, poor lighting, or failing to show the issue clearly on the same continuous, unedited unboxing video will not be considered for returns or replacements.

Please ensure you record the unboxing of your parcel starting from opening the outer courier packaging and checking the item condition in one single uncut clip.

3. Return Window — Strict 5-Day Acceptance

Return requests must be raised within 5 days of delivery of the order.

Return requests posted after the stipulated 5-day timeframe will not be entertained under any condition.

4. Condition of Returned Products

Damaged products or items for size replacement should be returned unused and in re-saleable condition accompanied with original invoice, packing labels, tags, protective films, freebies, or coupons provided along with it.

5. Return Shipping & Tracking

Shipping charges for product returns are non-refundable.

There is no guarantee that we will receive the returned product, hence customers must use a trackable and reliable shipping service.

The tracking receipt must be shared in your return request email for verification.

6. Inspection & Replacement Process

The returned product will be inspected by our Shipments & Dispatch Team for any issues after which the replacement or refund will be initiated.

Product can only be replaced for deliveries that have damage issues or for a wrong size only. No refund will be made under such circumstances.

The replacements of products will be done free of cost for returns that qualify the inspection done by the Shipments & Dispatch Team.

A full refund will be initiated provided the specific product mentioned for the return request has been out of stock.

7. Flash Sales & Clearance Exceptions

Return policy does not apply for products purchased during clearance sales, special discount offers, or flash sales.

Information on such sale days will be clearly listed on the product description on the website.

8. Fraud Prevention & Direct Purchases

We reserve the right to not honor return requests that we determine to be fraudulent or malafide, and the decision of the A Bikers Tec Shipment & Dispatch Team in this regard will be final.

Lastly, this return policy is only valid for products purchased directly from A Bikers Tec (bikerstec.com).

9. Contact & Support

If you are facing any inconvenience on our website or need help with your return request, let us know at contact@bikerstec.com or call / WhatsApp us at +91 95667 49431.

* Prices, policies and other information on this website are subject to change without notice.