Frequently Asked Questions
Orders are usually delivered within:
- Tamil Nadu: 2 β 5 working days
- Other States: 3 β 7 working days
Delivery duration may vary depending on your exact location, weather, and courier service speed.
We deliver to all states across India. Whether you are in a metro city or a small town, we ensure your order reaches you safely and on time.
We currently accept Online Payments only through Razorpay. You can securely pay using:
- Credit / Debit Cards
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Net Banking & Wallets
Yes β , your payments are 100% safe. We use Razorpay β one of Indiaβs most trusted payment gateways, offering SSL encryption and advanced fraud protection.
Currently, Cash on Delivery (COD) is not available. We accept only prepaid orders through secure online payments.
We do not offer refunds. Please ensure that you review all product details, specifications, and sizes before confirming your order.
We accept returns only for damaged products. The issue must be reported within 24 hours of delivery, with valid photo or video proof. After verification, we will offer a replacement or credit.
After dispatch, a tracking link will be sent via Email & SMS. You can also check order status in the My Account section.
Some products include a manufacturer warranty. Please refer to the product page for specific warranty terms and coverage period.
If you need help or have questions, feel free to reach us:
- π Phone: +1 789 2000
- π§ Email: support@bikerstec.com
- π¬ Live Chat: Available 9 AM β 9 PM
